Simple translation

Simple translation

Fast translation

Fast translation

Quick support

Quick support

Best value in Canada

Best value in Canada

Certified translation: your questions answered

Everything you need to know about our certified translation services, from ordering to delivery.

Your questions answered

General

What is Translyss?

Translyss is a platform specializing in certified translation services. We work with a network of qualified translators to deliver fast, reliable services that meet the requirements of official authorities and institutions.

Who are your services intended for?

Our services are intended for individuals, businesses, law firms, notaries, educational institutions, government organizations, and any organization requiring official translations.

In which regions do you offer your services?

Our services are available throughout Canada. Depending on the type of assignment, we can also assist clients located internationally.

Translations

What is the difference between a certified translation and a regular translation?

A certified translation is completed or certified by an authorized translator in accordance with applicable requirements. It is intended for use with government authorities, educational institutions, courts, or other official organizations.

Are your translations accepted by government authorities?

Our translations are completed in accordance with applicable professional standards. However, each organization may have specific requirements. We always recommend verifying the specific requirements of the receiving authority before submitting your documents.

What types of documents can you translate?

We translate, among others: Passports \n Birth certificates Marriage certificates Diplomas Transcripts Driver’s licenses Immigration documents Contracts Court judgments Powers of attorney Business documents Technical documents Medical certificates

Processing Times

What are your processing times?

Our standard turnaround time is generally 24 to 48 hours, depending on the nature and volume of the documents.

Do you offer an urgent service?

Yes. We offer a priority service that allows delivery within 24 hours, subject to availability.

How long does an apostille take?

The total processing time is generally four (4) business days, including translation and the required administrative procedures. This timeframe may vary depending on the processing times of the relevant authorities.

Pricing

Are there any hidden fees?

No. The price is provided before any work begins.

Orders

How can I place an order?

Simply upload your documents to our platform and follow the steps provided. After your request has been validated and payment has been received, we will begin processing your file.

Do I need to create an account?

No. You can order our services without creating a user account.

Payment

What payment methods do you accept?

Payments are securely processed by credit card.

When do I need to pay?

Payment is required before processing of your order begins.

Corrections

Can I request a correction?

Yes. If a translation error is identified, you have seven (7) days following delivery to notify us. Corrections related to translation errors are made free of charge.

Can I modify a document after translation has started?

If the source document is modified after work has begun, additional fees may apply.

Confidentiality and Security

Are my documents confidential?

Yes. The confidentiality of your information is a priority. Only individuals whose access is required to process your assignment may view your documents.

How long do you keep my documents?

Unless otherwise required by law, submitted documents are deleted within a maximum period of 90 days following completion of the assignment.

Is my personal information shared?

Your information is only shared with individuals or partners whose involvement is necessary to complete your assignment, in accordance with our Privacy Policy.

Affidavit and Apostille

Do you offer affidavit services?

Yes. We can coordinate the preparation of affidavits when required.

Can you obtain an apostille for my documents?

Yes. We offer coordination services for apostille procedures according to applicable requirements.

Delivery

Do you offer postal delivery services?

Yes. We provide postal delivery services when original documents or physical copies need to be sent.

Businesses

Do you offer services to businesses?

Yes. We assist businesses with their ongoing needs for translation, localization, and document management.

Do you offer partnership agreements?

Yes. We can establish customized agreements for businesses, professional firms, and organizations with regular translation volumes.

Contact Us

I cannot find the language or service I need.

Contact our team. We will assess your request and respond as soon as possible.

How can I contact Translyss?

You can reach us through our contact form or by email at support@translyss.com.

Your questions answered

General

What is Translyss?

Translyss is a platform specializing in certified translation services. We work with a network of qualified translators to deliver fast, reliable services that meet the requirements of official authorities and institutions.

Who are your services intended for?

Our services are intended for individuals, businesses, law firms, notaries, educational institutions, government organizations, and any organization requiring official translations.

In which regions do you offer your services?

Our services are available throughout Canada. Depending on the type of assignment, we can also assist clients located internationally.

Translations

What is the difference between a certified translation and a regular translation?

A certified translation is completed or certified by an authorized translator in accordance with applicable requirements. It is intended for use with government authorities, educational institutions, courts, or other official organizations.

Are your translations accepted by government authorities?

Our translations are completed in accordance with applicable professional standards. However, each organization may have specific requirements. We always recommend verifying the specific requirements of the receiving authority before submitting your documents.

What types of documents can you translate?

We translate, among others: Passports \n Birth certificates Marriage certificates Diplomas Transcripts Driver’s licenses Immigration documents Contracts Court judgments Powers of attorney Business documents Technical documents Medical certificates

Processing Times

What are your processing times?

Our standard turnaround time is generally 24 to 48 hours, depending on the nature and volume of the documents.

Do you offer an urgent service?

Yes. We offer a priority service that allows delivery within 24 hours, subject to availability.

How long does an apostille take?

The total processing time is generally four (4) business days, including translation and the required administrative procedures. This timeframe may vary depending on the processing times of the relevant authorities.

Pricing

Are there any hidden fees?

No. The price is provided before any work begins.

Orders

How can I place an order?

Simply upload your documents to our platform and follow the steps provided. After your request has been validated and payment has been received, we will begin processing your file.

Do I need to create an account?

No. You can order our services without creating a user account.

Payment

What payment methods do you accept?

Payments are securely processed by credit card.

When do I need to pay?

Payment is required before processing of your order begins.

Corrections

Can I request a correction?

Yes. If a translation error is identified, you have seven (7) days following delivery to notify us. Corrections related to translation errors are made free of charge.

Can I modify a document after translation has started?

If the source document is modified after work has begun, additional fees may apply.

Confidentiality and Security

Are my documents confidential?

Yes. The confidentiality of your information is a priority. Only individuals whose access is required to process your assignment may view your documents.

How long do you keep my documents?

Unless otherwise required by law, submitted documents are deleted within a maximum period of 90 days following completion of the assignment.

Is my personal information shared?

Your information is only shared with individuals or partners whose involvement is necessary to complete your assignment, in accordance with our Privacy Policy.

Affidavit and Apostille

Do you offer affidavit services?

Yes. We can coordinate the preparation of affidavits when required.

Can you obtain an apostille for my documents?

Yes. We offer coordination services for apostille procedures according to applicable requirements.

Delivery

Do you offer postal delivery services?

Yes. We provide postal delivery services when original documents or physical copies need to be sent.

Businesses

Do you offer services to businesses?

Yes. We assist businesses with their ongoing needs for translation, localization, and document management.

Do you offer partnership agreements?

Yes. We can establish customized agreements for businesses, professional firms, and organizations with regular translation volumes.

Contact Us

I cannot find the language or service I need.

Contact our team. We will assess your request and respond as soon as possible.

How can I contact Translyss?

You can reach us through our contact form or by email at support@translyss.com.

Your questions answered

General

What is Translyss?

Translyss is a platform specializing in certified translation services. We work with a network of qualified translators to deliver fast, reliable services that meet the requirements of official authorities and institutions.

Who are your services intended for?

Our services are intended for individuals, businesses, law firms, notaries, educational institutions, government organizations, and any organization requiring official translations.

In which regions do you offer your services?

Our services are available throughout Canada. Depending on the type of assignment, we can also assist clients located internationally.

Translations

What is the difference between a certified translation and a regular translation?

A certified translation is completed or certified by an authorized translator in accordance with applicable requirements. It is intended for use with government authorities, educational institutions, courts, or other official organizations.

Are your translations accepted by government authorities?

Our translations are completed in accordance with applicable professional standards. However, each organization may have specific requirements. We always recommend verifying the specific requirements of the receiving authority before submitting your documents.

What types of documents can you translate?

We translate, among others: Passports \n Birth certificates Marriage certificates Diplomas Transcripts Driver’s licenses Immigration documents Contracts Court judgments Powers of attorney Business documents Technical documents Medical certificates

Processing Times

What are your processing times?

Our standard turnaround time is generally 24 to 48 hours, depending on the nature and volume of the documents.

Do you offer an urgent service?

Yes. We offer a priority service that allows delivery within 24 hours, subject to availability.

How long does an apostille take?

The total processing time is generally four (4) business days, including translation and the required administrative procedures. This timeframe may vary depending on the processing times of the relevant authorities.

Pricing

Are there any hidden fees?

No. The price is provided before any work begins.

Orders

How can I place an order?

Simply upload your documents to our platform and follow the steps provided. After your request has been validated and payment has been received, we will begin processing your file.

Do I need to create an account?

No. You can order our services without creating a user account.

Payment

What payment methods do you accept?

Payments are securely processed by credit card.

When do I need to pay?

Payment is required before processing of your order begins.

Corrections

Can I request a correction?

Yes. If a translation error is identified, you have seven (7) days following delivery to notify us. Corrections related to translation errors are made free of charge.

Can I modify a document after translation has started?

If the source document is modified after work has begun, additional fees may apply.

Confidentiality and Security

Are my documents confidential?

Yes. The confidentiality of your information is a priority. Only individuals whose access is required to process your assignment may view your documents.

How long do you keep my documents?

Unless otherwise required by law, submitted documents are deleted within a maximum period of 90 days following completion of the assignment.

Is my personal information shared?

Your information is only shared with individuals or partners whose involvement is necessary to complete your assignment, in accordance with our Privacy Policy.

Affidavit and Apostille

Do you offer affidavit services?

Yes. We can coordinate the preparation of affidavits when required.

Can you obtain an apostille for my documents?

Yes. We offer coordination services for apostille procedures according to applicable requirements.

Delivery

Do you offer postal delivery services?

Yes. We provide postal delivery services when original documents or physical copies need to be sent.

Businesses

Do you offer services to businesses?

Yes. We assist businesses with their ongoing needs for translation, localization, and document management.

Do you offer partnership agreements?

Yes. We can establish customized agreements for businesses, professional firms, and organizations with regular translation volumes.

Contact Us

I cannot find the language or service I need.

Contact our team. We will assess your request and respond as soon as possible.

How can I contact Translyss?

You can reach us through our contact form or by email at support@translyss.com.